Privacy Policy

1. Who is responsible

All Over The US Inc, d/b/a Misha the Guide, Miami Beach, Florida ("the Company"), is responsible for the information described in this policy. Email: info [at] mishatheguide.com Phone: +1 (347) 876-2872

2. What the Company collects

• Inquiry form: name, email, preferred dates, group size, tour preference, pickup and drop-off locations, the message, and a record of consent (the checkbox wording, the terms and privacy versions, the page language and the time the form was sent).
• Online booking: name, email, phone, pickup and drop-off addresses, number of guests, the tour, date and start time, the answers to the booking confirmations, the notes, and a record of consent (the wording confirmed, the terms and privacy versions, the page language and the time of booking).
• Bookings through Viator or GetYourGuide: the booking details these platforms send, such as name, tour, date, time and number of guests, are kept in the Company's email and calendar so the tour can be run.
• Messages: anything sent to the Company by email or Telegram.
• Payments: handled by Stripe. The Company sees the name, email and phone, the amount and the payment status, but never card details.
• Website: the site sets no cookies and shows no advertising. The Company uses Cloudflare Web Analytics, a cookieless tool that counts page views, referring sites, country and device type without identifying visitors or following them to other sites. The hosting provider (Cloudflare) also processes technical data such as IP addresses to deliver and protect the site.

3. How the Company uses it

Only to answer inquiries, confirm and schedule bookings, arrange and run tours, process payments and refunds, send booking confirmations and receipts, and keep the records a business needs. The Company does not sell or share personal information for marketing and does not send newsletters.

4. Who else processes it

• Web3Forms, which delivers the inquiry form to the Company's email.
• Stripe, which processes payments, including the online booking payment page.
• Cloudflare, which hosts the website, runs the online booking service and provides cookieless visit statistics (Web Analytics).
• Google Workspace: Gmail, which sends and stores inquiries, booking confirmations and receipts, and Google Calendar, where bookings are scheduled.

Each provider handles data under its own privacy policy.

5. How long it is kept

Inquiry and booking details, including calendar entries and emails, are kept for 1 year after the tour or the last message, then deleted. Payment records held by Stripe, and records the Company must keep for tax purposes, are kept for as long as the law requires.

6. Your choices

Anyone can ask the Company at any time what information it holds about them, to correct it, or to delete it, by emailing info [at] mishatheguide.com. Records the Company must keep by law, such as payment records, are kept for the required period.

7. Children

The website and booking process are not intended for children under 13. Bookings are made by adults.

8. Changes

This policy may be updated. The version and effective date are shown at the top of this page. Earlier versions are available on request.