Send the dates and the group size, and the rest is quick.

Book online on the tour page, or by request for port or airport pickups, other areas and custom routes. Your date is reserved once the $100 deposit or the full price is paid through Stripe, which also confirms your acceptance of these terms. The balance, which is the tour price plus any port or airport fees, minus the deposit and any discount from a code, is paid on the day in cash or by card; a cash payment gets an emailed receipt. Flat rates cover your group of 1 to 4 guests and, on vehicle tours, the car, tolls and parking (meals and admissions are separate). Once payment clears, you get a written confirmation with your pickup or meeting point, schedule and cancellation deadline.

Cancel more than 24 hours before your agreed start time for a full refund. Within 24 hours, or if you don't show up, $100 is kept: on a deposit booking that is the deposit, and on a paid-in-full booking the rest is refunded. You can change the date once at no charge, subject to availability, if you ask more than 24 hours before the start; the new date must be within 14 days of the original one. Changes to the pickup time or place are free outside 24 hours; inside 24 hours I accommodate them when the schedule allows. If I cancel for any reason, including unsafe weather, you choose a full refund or a new date. All cutoffs use Miami local time from the agreed start.

Rain alone does not cancel a tour. Miami showers usually pass quickly: on vehicle tours I reorder the stops to keep the walks dry, and the walking tour continues with breaks under cover. If a named storm, a hurricane or flood watch, or an official road closure makes the tour unsafe, I cancel and you choose a full refund or a new date, regardless of the 24-hour cutoff. I make that call no later than the morning of the tour. A guest cancellation inside 24 hours based on a forecast is a standard late cancellation. Traffic, port congestion and event closures are handled by rerouting, never by running past your booked time.

The inquiry and booking forms collect your name, email, phone (online bookings), travel dates, group size, and pickup and drop-off locations. I use this information solely to coordinate and run your tour, and to reply to your messages. Your details are never sold, shared, or used for promotional marketing, and this site sets no cookies, shows no advertising and uses only cookieless visit statistics (Cloudflare Web Analytics). Inquiry and booking details are kept for 1 year after your tour or our last message, then deleted; payment and tax records are kept as long as the law requires. Email me at any time to see, correct or delete your details. Payments are securely processed through Stripe, so your card details never touch or pass through this site.

All passengers wear seat belts. Florida law requires a child safety seat or booster for children aged 5 and under, and the car has no child seat, so vehicle tours can't carry children in that age range; the walking tour is open to children aged 5 and up. Smoking, vaping and open alcohol are not allowed in the car. Walking segments move at a relaxed pace; tell me about any mobility needs in advance and I will adjust the stops or swap walks for drive-by viewing.